There is no denying the fact that technology is changing the way fans engage with their teams. On-demand entertainment is pushing advertisers and media companies to look for new ways on how to capitalize on this fragmented digital landscape. TV viewership is slowly fading as fans are now accessing all sorts of streaming packages online.
These digital options allow fans to not only watch a sporting event but to also be more engaged through the medium. In today’s world, fans have a multitude of options available to them. They can watch high-definition highlights; have access to play-by-play predictions, behind-the-scenes content, AR/VR interactions and games, up-to-date events, and much more – all from the comfort of their own homes.
The Digital Fan
This high-degree of convenience and increased level of engagement offers sports leagues and individual teams a set of unique opportunities that weren’t there before. With digital platforms such as the Fanisko Engage, sports fans have access to all of that fragmented content instantaneously and from the same source. They can keep themselves updated on what their teams are doing 24/7, becoming more engaged and connected as a result. Sports teams can now understand the wants and needs of their fans by making use of digital analytics provided by these platforms so as to enhance the fan experience and not actually distract from it.
The NBA is a living testament to the benefits of what digital fan engagement can bring. It makes clever use of what today’s technology has to offer in order to make its fans more engaged and more actively involved in sharing their enthusiasm with others. In an interview, Courtney Brunious, the associate director of the USC Sports Institute, said that “[The] NBA has been one of the most forward-looking leagues in terms of technology, in terms of being on top of new innovations in tech. As a whole, I would say the NBA is probably the most tech-savvy amongst the leagues.”
From Screen to the Ballgame
This high level of digitization, quality, and convenience has also pushed for more engagement in the stadiums. High-speed internet is available in many stadiums around the country, allowing fans to check instant replays, order food, drinks and merchandise to be brought to their seats, and even look for the shortest line to the bathroom.
Fans are now looking for both convenience and diversity in the way they connect with their teams. The future of sports lies in this interconnectivity that brings together teams, venues, and fans like never before. Understanding how technology is evolving and how it can be implemented into the industry is instrumental for the success of every league or the individual team. It doesn’t really matter how big they are, or how large the venue is as long as their fan base is constantly growing. And the only safe way to do that is to keep up with technology and what trends are there, ready to enhance the fan experience.
Fanisko (www.fanisko.com) offers a one-stop fan engagement platform, Fanisko|Engage, that helps sports and entertainment brands increase mobile fan retention, digital engagement and revenue opportunities. Today’s fans want more from their leagues and teams. We help leagues and teams embrace today’s “SmartFan” demand while maximizing fan potential for sponsors. Our mobile first, one-stop platform targeting millennials with a combination of unique content strategy, product offering including gaming, predictive and behavioral analytics and AR/VR technologies will target and engage the right audience.
So, if you are any sports association, league or a club planning to deliver an amazing mobile based fan engagement platform to build your fanbase, we would like to hear from you.