How Fan Analytics Plays a Key Role in Promoting Fan Engagement?
It is safe to say that humanity would not have reached very far if everything was left to chance and speculation. All marketing and other business strategies, in general, function the way they do because they make use of hard data and statistics. Understanding one’s fans, their habits and behaviors, their likes and dislikes, is the only sure way to drive better and more efficient engagement. Fan engagement analytics is not only useful for enhancing the live game experience and even increase the overall fan base, but it can also help in increasing sponsor partnerships.
The NFL is even taking it a step further. Back in 2015, it partnered up with SAP, an enterprise software company so as to bring high-quality, relevant analytics to their fans. Avid sports fans have always been analytically-oriented, using all sorts of data and other statistical information at their disposal in an attempt at predicting the outcome of various games or seasons.
With this partnership, the NFL is now providing their fans with relevant information for driving more fan engagement. Unsurprisingly, it works. Though technically, that is not fan analytics, per se, it, nevertheless, proves the point of just how useful andcrucial hard data really is – and in the least expected ways, no less.
Fan Engagement and Fan Analytics
Fan-based analytics can be gathered from many sources such as social media, the internet, the stadium, or all sorts of other channels of communication. By putting all this information together, sports teams can better understand how their fans interact with the sport and with the club’s brand. With having this detailed information, decision-makers can devise better strategies that are specifically tailored to fit their objectives and can cater to their fan base exactly how and when they want to.
Trends can also be predicted better, which, in turn, results in higher ticket sales, higher TV ratings, and more profitable sponsorships. In short, fan data is a cumulation of the fans’ overall feelings and expectations in regards to the team’s performance. The key is to know how to access that information and put it to good use.
But as useful as fan analytics is, its main downside is that it’s somewhat hard to get. As fragmented as sports content is nowadays – spread over social media, broadcast TV, stadium attendance, and so on – it can become quite a challenge to get all the necessary data in time.
Enter Fanisko Engage
Fanisko Engage is, as its name would suggest, an all-encompassing fan engagement platform. In short, it is an app that individual teams or leagues can use to attract and entertain their fan base with all sorts of content that they would otherwise find spread out all over the internet. Be it short videos, behind the scenes moments, highlights, fantasy sports, or VR/AR gaming, this platform has it all. With it, fans can keep themselves updated on the team’s progress without having to shift from Facebook to Twitter to Instagram and TV. Everything exists, conveniently, on this platform.
Asfar as the teams are concerned, this is excellent news since they can better connect and interact with their fans without having to look for them all over the web. What’s more, this platform provides analytics services. It gathers and presents data and metrics regarding performance, activity on the platform, fan behavioral insights, and predictive analytics.
Sports clubs will, thus, have the chance to understand their followers better and drive better fan engagement in the process. Information, after all, is power.