Fan engagement innovation: Meet CSK AR

Who doesn’t desire to look like Dhoni?
Well, The CSK AR app provides you with that. Pretty cool, right?

Even though still in its infancy, the rise and popularity of Augmented Reality (AR) is pervading into every possible industry in the world with the sports fan engagement leading the business.

While other sports like NBA, NFL has gone through countless innovations with AR, The cricket fans, especially in India, are yet to experience AR.

Though the AR apps in cricket have been around for a long time now, it wasn’t quite popular until the Melbourne Renegades, and few other Big Bash teams used them in the recently concluded Big Bash tournament.

With over 20 million followers, The Chennai Super Kings (CSK) is known for their innovations to keep the fans engaged, and they have done it once again.

The long wait for the Indian cricket fans to experience AR has come to an end. Indian cricket fans, meet the cool kid on the block “CSK AR App”.

 

Powered by Fanisko and Binaryface, the CSK AR app uses real-time face effects, lets the fans take a selfie using five different face filters and allows them to share the pictures in social media for bragging rights.

Who doesn’t desire to look like Dhoni?
Well, The CSK AR app provides you with that. Pretty cool, right?

Fanisko has been working their hearts out to take fan engagement to the next level and is successful in solving fan engagement problems for brands and franchises with the millennial fan base. CSK AR App is an excellent example. We turn loyal fans into digital diehards.

Fanisko offers their fan engagement platform Fanisko | Engage as a backend plugin that infuses sports teams apps to engage and retain the connected millennial. Think live play-by-play predictions, AR/VR/MR games, engagement rewards, and a personalized stream of all team news and social buzz – 24/7, 365. Fanisko has further innovated to create hybrid play along fantasy platform Cricking Duels. Fanisko’s connection to CSK is not something new – in 2015, Fanisko (a/k/a Cricking) partnered with CSK for 2015 IPL season as their official Fan engagement partner.

You can download the app, CSK AR from Google Play store.

How GenZ and Millennial Sports Fans Are Changing the Game of Sports

Millennials and GenZ’ers are already the majority of the population and only by addressing their needs and viewing preferences will the sports industry be able to maximize its profits and fan retention capabilities. Times, they are changing.

Time does seem to pass faster now that we are in the digital age, doesn’t it? It’s still a bit hard to come to grips with the fact that the 90’s started almost 30 years ago. Yet, those born in 2000 are turning eighteen this year. These ‘kids’ are the so-called Generation Z (born between 1995 and 2015) and are taking the world of sports by storm.  

This change was already in the making of the millennial generation, but unlike their successors, millennials are more of a transition breed, born and raised predominantly in the pre-internet era. Nevertheless, statistics show that by 2020, 40% of consumers and a third of all US citizens will be, in fact, part of GenZ. That’s less than two years away.

And for the great amount of influence this generation will have in the immediate future, many marketers don’t seem to give it too much consideration. This is probably because they’re still trying to figure out millennials to even consider taking on the younger generation.

The Change Is Already Happening

Kids or not, many are already active members of society, either going to college or being part of the workforce. Jonah Stillman, an 18-year-old keynote speaker, author, and generation expert at GenZGuru, is for all intents and purposes the voice of his peers. In September 2017, he was hired by the Minnesota Vikings to conduct research and predict trends based on the viewing habits of his fellow GenZ’ers.

In an interview with the New York Post, Stillman said that “we may not be your core consumers right now, but five or 10 or 15 years down the line, we are going to be your avid spenders, your avid fans, and the time to get on our radar is now.” He also went on to say that “A GenZ’er will watch on the TV for 10 seconds, look at their phone for the next two minutes, then back at their laptop screen, then the next 20 minutes they’re back on the TV screen.”

In other words, sports content will be highly fragmented and will appear on a multitude of digital channels, other than TV. In fact, the more of these viewing options there are, the more TV will lose its central focus, tying everything together. This trend is already beginning to happen and will only accelerate as time goes on.

Such a development presents ample opportunities for sports teams and leagues to engage with their fans in more meaningful and intimate ways. Yet, this diversity in terms of both content and viewing channels can quickly become too complex, being hard to follow, predict, and monetize.

Certain platforms such as Fanisko Engage can offer the benefits of both content diversity and the convenience of having that content on the same app. Fans will be able to watch all trending topics about their team without having to change between TV, Twitter, YouTube, Instagram, Snapchat, and Facebook to get it. Highlights, behind-the-scenes moments, games, VR/AR simulations, and other such customizable content will be easily accessible on a single platform.

Millennials and GenZ’ers are already the majority of the population and only by addressing their needs and viewing preferences will the sports industry be able to maximize its profits and fan retention capabilities. Times, they are changing.